Shipping & Returns

Shipping

Delivery times are estimates and may vary. See Shipping & Returns.

Processing Time

All custom gifts (puzzles, mugs, blankets, t-shirts) are made to order. Processing typically takes 2-3 business days before shipping. You'll receive a confirmation email when your order ships with tracking information.

Returns
Because products are personalized, returns are limited. If your item arrives damaged or incorrect, contact us within 7 days.

Intellectual property
Website content and design are owned by VersebPrints. Do not copy without permission.

You can inform us of your decision by e-mail Support@Enockprints.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 10 days

  • The goods are in the original packaging

The following goods cannot be returned:

  • The supply of goods made to your specifications or clearly personalized.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods.

EnockPrints

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail Support@Enockprints.com